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***This website is
voted one of the
best websites for
information on
Heart Rate
Variability (HRV),
Irregular
Heartbeats, and
Autonomic Nervous
System (ANS)
You are at the official
site of
ANSWatch - a
multi-functional wrist
monitor
Frequently Asked Questions (FAQ)
22. How can I return the purchased product for refund?

Please read our 30-day money back guarantee and return policy below carefully.  
Thanks.
Back to FAQ
30-Day Money Back Guarantee

  • We want you to be fully satisfied with ANSWatch products
  • If you are not satisfied with an item that you purchased from Sun Scientific, you may
    return the item within 30 days of delivery for a full refund of the purchase price, minus
    the shipping, handling or other additional charges (if any)
  • The item must be returned in good condition, in original boxes, and with all paperwork,
    parts and accessories to ensure full credit
  • Please see our Return Rules and Restrictions in the next section before returning your
    item.
  • Contact us or your sales representative and request the authorization form with
    shipping instructions before you ship the product back.
Return Rules and Restrictions

  • No more than 10 tests conducted on each returned ANSWatch Monitor (the device
    keeps test record in the memory)
  • You must include the return portion of the original packing slip. Be certain to save
    copies for your records.
  • Shipping and handling costs and other additional charges are non-refundable.
  • We will not accept CODs or third party billing for returned merchandise.
  • If there is extensive damage to an item upon delivery, write an e-mail to us immediately
    at customerservice@sunscientific.com
  • You can expect a refund in the same form of payment originally used for purchase
    within 10-30 days of our receiving your returned product  
  • Contact us or your sales representative and request the authorization form with
    shipping instructions before you ship the product back
More Resources



Do you have     
hypertension?
- are you monitoring   
frequently?
- are you taking
prescription drugs?
- are you aware of drug
side effects on ANS?
- self-improvement tips
Read more......
Feeling dizzy      
or even fainted?
- are you low in blood
pressure or heart rate?
- are you taking
prescription drugs?
- You may experience
Baroreflex failure
Read more......
Irregular heartbeats?
- often noticing abnormal
heartbeats (missing,
uneven, or super-fast)?
- Yo might have cardiac
arrhythmias
- Most sudden death
events are preceded by
irregular heartbeats
Read more......
Mitral Valve Prolapse?
bicuspid valve between left
atrium and ventricle
- If mitral valve is not
closed properly (called
mitral valve prolapse
MVP), the blood may
backflow during pumping
- there is a strong
connection between panic
attackes and MVP
- How to detect it?
Read more......
Am I having   
dysautonimia?
- autonomic nervous
system works to fine tune
body conditions depending
on physiological needs
- ANS consists of two
branches: sympathetic and
parasympathetic
- do you have balanced
ANS?
- what are the symptoms of
dysautonomia?
Read more......
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ANSWatch customers
(professionals and
individuals) for
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