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information on
Heart Rate
Variability (HRV),
Heartbeats, and
Autonomic Nervous
System (ANS)
You are at the official
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ANSWatch - a
multi-functional wrist
Frequently Asked Questions (FAQ)
22. How can I return the purchased product for refund?

Please read our 30-day money back guarantee and return policy below carefully.  
Back to FAQ
30-Day Money Back Guarantee

  • We want you to be fully satisfied with ANSWatch products
  • If you are not satisfied with an item that you purchased from Sun Scientific, you may
    return the item within 30 days of delivery for a full refund of the purchase price, minus
    the shipping, handling or other additional charges (if any)
  • The item must be returned in good condition, in original boxes, and with all paperwork,
    parts and accessories to ensure full credit
  • Please see our Return Rules and Restrictions in the next section before returning your
  • Contact us or your sales representative and request the authorization form with
    shipping instructions before you ship the product back.
Return Rules and Restrictions

  • No more than 10 tests conducted on each returned ANSWatch Monitor (the device
    keeps test record in the memory)
  • You must include the return portion of the original packing slip. Be certain to save
    copies for your records.
  • Shipping and handling costs and other additional charges are non-refundable.
  • We will not accept CODs or third party billing for returned merchandise.
  • If there is extensive damage to an item upon delivery, write an e-mail to us immediately
  • You can expect a refund in the same form of payment originally used for purchase
    within 10-30 days of our receiving your returned product  
  • Contact us or your sales representative and request the authorization form with
    shipping instructions before you ship the product back
More Resources

Do you have     
- are you monitoring   
- are you taking
prescription drugs?
- are you aware of drug
side effects on ANS?
- self-improvement tips
Read more......
Feeling dizzy      
or even fainted?
- are you low in blood
pressure or heart rate?
- are you taking
prescription drugs?
- You may experience
Baroreflex failure
Read more......
Irregular heartbeats?
- often noticing abnormal
heartbeats (missing,
uneven, or super-fast)?
- Yo might have cardiac
- Most sudden death
events are preceded by
irregular heartbeats
Read more......
Mitral Valve Prolapse?
bicuspid valve between left
atrium and ventricle
- If mitral valve is not
closed properly (called
mitral valve prolapse
MVP), the blood may
backflow during pumping
- there is a strong
connection between panic
attackes and MVP
- How to detect it?
Read more......
Am I having   
- autonomic nervous
system works to fine tune
body conditions depending
on physiological needs
- ANS consists of two
branches: sympathetic and
- do you have balanced
- what are the symptoms of
Read more......
ANSWatch customers
(professionals and
individuals) for
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